Terms and Conditions

1. Acceptance of Terms

By accessing or using the Muti-Media Makers website, you agree to be bound by these Terms and Conditions.
If you do not agree with any part of these terms, you must not use our services.

2. Our Services

We connect clients with independent photographers and videographers ("creatives") who provide content creation services.
All creatives operate as independent contractors, not employees of Muti-Media Makers.

3. User Responsibilities

When using our website, you agree to:

Provide accurate, current, and complete information when requested.
Use the site only for lawful purposes.
Not misuse, copy, or distribute content from the site without permission.

Clients are responsible for communicating clearly with creatives about project expectations, timelines, and deliverables.

4. Subcontractor Responsibilities

Creatives (photographers/videographers) must:

Maintain ownership of professional-grade equipment (no phone cameras permitted).
Deliver high-quality work according to the agreed scope and timeline.
Represent themselves and [Your Company Name] professionally during all client interactions.

Failure to meet these standards may result in removal from our network.

5. Payments

Payment terms will be outlined during booking.
Muti-Media Makers may collect payment on behalf of subcontractors or facilitate direct payment to creatives, depending on project setup.

Rates may vary based on gear tier, experience, and project complexity.

6. Cancellations and Refunds

Cancellation policies vary depending on the project and subcontractor terms.
We encourage clients to review cancellation and refund policies before confirming a booking.
Contact us directly for any disputes or concerns.

7. Intellectual Property

Unless otherwise stated in the project agreement:

Creatives retain ownership of the content they create.
Clients are typically granted usage rights for specific purposes (e.g., marketing, personal use).
Unauthorized resale, distribution, or reproduction of content is prohibited without written permission.

8. Limitation of Liability

We act as a facilitator connecting clients and subcontractors.
Muti-Media Makers is not liable for:

The actions or omissions of creatives.
Any loss, damage, or dispute arising from services performed.

We make efforts to verify the quality and professionalism of creatives but cannot guarantee outcomes for every project.

9. Modifications to Services and Terms

We reserve the right to modify or discontinue services (in whole or part) at any time without notice.
We may update these Terms and Conditions periodically.
Continued use of the site after updates means you accept the new terms.

10. Governing Law

These Terms and Conditions are governed by and construed under the laws of the State of California, United States.

11. Contact Us

If you have any questions about these Terms, please contact us:
Email: Film4YouJH@gmail.com
Phone: +1 (619)-300-3971

Return and Refund Policy

📄 Refund Policy

Effective Date: 03/10/2025

1. Overview

At Muti-Media Makers, we strive to match every client with a talented creative who delivers exceptional results.
However, we understand that sometimes plans change.

This Refund Policy outlines when refunds may be granted and the conditions that apply.

2. Refund Eligibility

You may be eligible for a full or partial refund if:

The booked creative cancels the project without providing an appropriate replacement.
The creative does not show up for the scheduled project without reasonable cause.
The delivered work does not meet the minimum quality standards outlined in the project agreement (as determined by [Your Company Name] after review).

3. Non-Refundable Situations

Refunds will not be issued in the following cases:

If the client cancels the project less than 24 Hours before the scheduled start date.
If the creative fulfills the services agreed upon but the client changes their mind after delivery.
If the client fails to communicate project expectations clearly before the work is performed.
Minor dissatisfaction with artistic style, editing, or creative direction after the work has been delivered (unless grossly negligent).

4. Partial Refunds

Partial refunds may be offered if:

A project is partially completed.
Only a portion of the agreed deliverables are received.

The refund amount will be determined based on the percentage of the project completed.

5. How to Request a Refund

To request a refund, you must:

Submit a written request to [Insert Support Email] within [Insert Timeframe, e.g., 7 days] of the scheduled service date.
Provide any necessary documentation or explanation for the refund request.

We aim to process all refund requests within [Insert Timeframe, e.g., 7–10 business days] after review.

6. Booking Fees

Any non-refundable booking or administrative fees will be disclosed at the time of booking. These fees are not eligible for refunds under any circumstances.

7. Policy Changes

We reserve the right to modify this Refund Policy at any time.
Changes will become effective when posted on our website.
Please review this policy periodically for updates.

8. Contact Us

For questions about this Refund Policy, please contact:
Email: Film4YouJH@gmail.com
Phone: +1 (619)-300-3971

Terms of return (i.e. number of days)
State of return (e.g. unworn)
Reason for return (e.g. damaged or wrong product)
Process for return (i.e. how to initiate a return, how to contact customer service)
Process of refund (i.e. terms of refund, duration, payment details)
Contact details